IT Support - Immediate

Royal Local Pratama · 📍 Canggu, Bali · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 4.000.000 – Rp 5.000.000 per month
Royal Local Pratama is looking for a dedicated IT Support professional to join our team in Canggu, Bali. This is an immediate opening, and we are seeking someone who can start right away. The ideal candidate will have a strong background in IT support and a passion for helping others. This role offers a competitive salary and a dynamic work environment.

📋 Tanggung Jawab Pekerjaan

Provide level 1 technical support to end-users, including troubleshooting hardware and software issues.,Maintain and update IT documentation, including user manuals and troubleshooting guides.,Monitor and maintain the company's network infrastructure, ensuring uptime and security.,Install, configure, and maintain software applications and systems as needed.,Assist in the implementation of new technologies and systems to improve efficiency and productivity.,Provide training and support to new employees on IT systems and policies.,Work with the IT team to resolve complex technical issues and implement solutions.,Ensure compliance with IT policies and procedures, including data security and privacy.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 2 years of experience in IT support or a related role.,Strong knowledge of Windows and Linux operating systems.,Familiarity with network protocols and technologies, including TCP/IP, DNS, DHCP, and VPN.,Experience with IT support tools and software, such as ServiceNow, Jira, and remote desktop tools.,Excellent communication and problem-solving skills.,Ability to work independently and as part of a team.,Fluency in English, both written and spoken.

🛠️ Keahlian

Technical troubleshooting and problem-solving skillsNetwork administration and securitySoftware installation and configurationIT documentation and trainingRemote support and collaboration toolsIT policy and compliance
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