Customer Retention Canvasser - Malang

Join Astra Credit Companies as a Customer Retention Canvasser in Malang! Are you a dynamic and results-driven professional with a passion for sales and customer engagement? Astra Credit Companies is seeking a dedicated Customer Retention Canvasser to join our team in Malang. In this role, you will be responsible for visiting and engaging with our existing customers to ensure their satisfaction and retention. This is a fantastic opportunity to make a real impact on our customers' lives and contribute to the growth of Astra Credit Companies.

As a Customer Retention Canvasser, you will be the face of our company, building strong relationships with our customers and understanding their needs. You will be equipped with the latest tools and software to manage your customer base efficiently. This role is perfect for someone who thrives in a fast-paced environment and is committed to delivering exceptional service.

📋 Tanggung Jawab Pekerjaan

• Visit and engage with existing customers to ensure their satisfaction and retention.
• Build and maintain strong relationships with customers through regular follow-ups and personalized service.
• Use CRM software to track customer interactions and manage customer data.
• Identify and address customer concerns and issues promptly.
• Promote our products and services to existing customers to increase their engagement and loyalty.
• Provide excellent customer service and support to ensure customer satisfaction.
• Collect and analyze customer feedback to improve our services.
• Achieve and exceed monthly and quarterly sales targets.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in sales or customer service roles.
• Proven track record of success in customer retention and relationship building.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Proficiency in using CRM software such as Salesforce or HubSpot.
• Valid driver's license and reliable transportation.
• Ability to work flexible hours, including evenings and weekends.

🛠️ Keahlian

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